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| Sale Stuff |
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| Questions? |
| New stuff & Updates |
| Shipping Rates |
| Links |
| Albe's Team |
| Albe's News Blog |
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Is your website secure? |
www.albes.com is a completely secure web site featuring high 128bit encryption provided by Network Solutions. All transactions made on the site are
completely secure. If you have any further questions regarding Internet security
please or just feel better placing your order by phone please feel free to give us a call at 586.264.1152. |
| How long will it take my order to arrive? |
Orders shipped to most parts of Michigan, Ohio, and Indiana will arrive the day after the order was placed assuming that you placed the order early enough in the day. Some parts of these states may take an extra day so be patient. Most of the rest of the country should see their orders in 3 days or less. Note that CUSTOM wheels and bikes may take a day or two to be built so even with faster shipping can take a few extra days. To
see more shipping info and estimated times visit our "e;Shipping"e; page. |
What is your return policy? |
We have to have some rules. No returns after 30 days, a 15%
restocking fee may apply to some returns, no returns on any custom orders, the
customer is responsible for shipping on all returns and exchanges. |
| I do not have a credit card. Can I still place and order? |
| Of course! If you do not have a Visa, Mastercard, AMX or Discover can not place the order on our website but you can still place the order in other ways. You can call us at 586.264.1152 and place the order C.O.D. (collect on delivery) or you can mail in your order and pay with a check or money order. To download a order form to mail in click HERE . We also can accept payments via Western Union ( www.westerunion.com ) and Paypal. For info on paying through Western Union or Paypal e-mail us at sales@albes.com |
Does Albe's sponsor
riders?? Will you sponsor me? |
Yes...we do have quite the team. If you want to learn more about them check our "e;Team"e; page. If you want to try to get sponsored by us you need to video tape yourself riding
a little bit and send us the footage. It doesn't have to be a big edited part
or anything. Just a few clips so we can get an idea on what style or type of
rider you are. Make sure you send it to us and write on a piece of paper a
little about yourself too so we know what you are all about. The stuff must be
sent to us in the regular mail and NOT through e-mail. Any sponsorship request
we get through e-mail will be deleted. Also note that we sponsor people that we
think will help get us new customers or more customers so it really doesn't
matter if you are Dave Mirra or not. Personality and attitude count for as much
if not more than skill sometimes. If we are interested in sponsoring you we'll
contact you. Any tapes you send us are ours to keep. Plese remember that we gets tons of requests for sponsorship and as much as we would like to help everybody out we just can't so if we do not contact you please don't let it hurt your feelings. |
Do you sell Gift
Certificates? |
| Yes. However they can not be ordered online at this time. To order an Albe's Gift Certificate please give us a call at 586.264.1152 |
| Can I get a catalog? |
| Sorry we we do not print a catalog. Just our Ads in Ride BMX and Dig Magazines. With 90% of the people in the USA doing a lot of their shopping on the internet these days our website is the best place to browse and buy BMX goods. A catalog just wouldn't be worth us putting the time and money into at this time. |
| Do you match prices of other online stores? |
| In most cases yes. Call us at 586.264.1152 or e-mail us at sales@albes.com and let us know what the item is and where it is (if it's on a website send us a link) and we'll check it out. If it's a legit price (instock
non clearence item) we'll help ya out. |
| Are all your prices in US dollars? |
We get this question quite often....YES...All our prices listed are in US dollars. For you International customers the best way to estimate what an order will cost you in your country's currency is to figure out the order cost in US dollars and then go to http://www.xe.com/ucc/ and enter the info needed to make the calculation. |
| Where can I find Albe's contact info? |
At the link at the top of the page that says "e;Contact Us"e;. If you are one of those lazy video game playing kids that thinks scrolling to the top of the screen is too much work then just click here to go to the "e;Contact Us"e; page of our site.
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